Patient Information

Your First Visit

Please show up to your appointment approximately 10 minutes early, so you can have enough time to complete our New Patient Form. 

Initial Examination

Your dentist will start your appointment by going over your medical and dental history and performing a full dental exam. Your exam will consist of an in-depth assessment of your gums, teeth, bite, and jaw, an oral cancer screening, and any X-rays that are needed.

Treatment Plan

Depending on your dental history and the results of your examination, your dentist will establish a long-term dental treatment plan for you. They will also designate time to answer any questions you might have regarding your dental health and treatment options.

Office FAQS

Browse our FAQs below to get more about what you can expect at Pembroke Dental. 

• What features does your clinic offer?

  Our clinic offers a variety of features, including:

  • Convenient Locations & Hours
  • On-site Parking
  • Quick Check-up Appointments
  • Multiple Appointment Bookings for Families
  • Short Wait Times

  Learn More About Our Practice

• How can I book an appointment?

  To schedule an appointment with one of our dentists at Pembroke Dental, contact our office during our usual hours of operation. 

• How do I cancel or reschedule an appointment?

  If you need to cancel or reschedule an appointment, please call us as soon as possible, so we can offer the space in our schedule to another patient.

• Do you offer appointment reminders?

  In the days leading up to your appointment, you will get an automated appointment reminder from us either by phone, text, or email. If you have to cancel or reschedule your appointment, please call us as early as possible to let us know.

• Do you provide services in any language other than English?

  Our dental office only provides our services in English.

• Does your clinic have on-site parking?

  Yes, we have free on-site parking available for all our patients. You can also access our office by public transit. 

Insurance & Payment

At Pembroke Dental, we can help navigate you through our payment options and insurance claims, so you can focus on obtaining your dental goals.

• Insurance Billing

  At our office, our patients pay the bill for their dental procedure at the end of the appointment and submit the claim to their insurance providers for reimbursement. Our team can assist you in understanding the terms and coverage provided by your insurance plan.

• Payment Methods

  The full cost of your treatment has to be paid at the time of your appointment. We are able to accept payments made by cash, debit, or most major credit cards.